A company is benefitted with customers. The more customers it get, the more credibility it will have in the market. There are so many companies who work with specific companies and even though their work is exceptional, they are still not very much popular. According to ISO 45001 consultants, a single customer can destroy the reputation of the company if their experience is not good with the services or products of the company. The world has seen a very popular case, where a differently abled man sued Chipotle for one million dollars because he could not see the whole menu displayed on the display screen – saying that he did not had a good experience with Chipotle.
So, you see why customer experience and quality is very important. There are so many companies who hire a candidate who has gotten the training of lead auditors training just so that they can maintain the quality of the products and services provided. But getting this certification for a company is not is easy, you will be facing with all sorts of issues and challenges. And for you to stay prepared, we have mentioned the basic issues and challenges of getting ISO certified. The first issue that you will face is getting the certificate. The process can be very complicated and time taking as well.
You have to arrange a lot of documents and make sure the documents are verified. Even if a single sign of the CEO does not match the first one or the stamp is a bit blur, you have to start again from square one. There will be so many times that a person who has to verify and attest your documents will ask for extra favors. You can also call it bribe. But you have to deal with these people with one way or the other. Being ISO certified means that you have to be accountable for everything that happens. If you are ISO certified, people can easily take you the court.
The biggest challenge is that it is very much expensive. Even if a company is old or new, you cannot even pull a string to get some discount. If you have a company that gives some kind of service, then it will be harder for you to get the ISO certification. The next issue is that the rules, terms and conditions of ISO certification is very hard to understand.